By using this website you agree to be legally bound by the terms and conditions as stated on this website. You additionally warrant that you are at least 18 years old and able to enter into a valid contract. You also agree that you are using this site for legal and non-criminal purposes only.
By using this website you agree that you are a legally authorized user of any potential credit card or method you use to make purchases on this website. We reserve the right to cancel any order that may not comply with the law and report suspicious activity to authorities of the law if necessary. If we have any questions regarding your order we may contact you to verify the details before processing your order.
Privacy Statement: We recognize the importance of your privacy and have taken steps to guard against your privacy when making online purchases.
Should you have any questions or concerns regarding any item on this website please email to: aimeenielsen@aimeenielsen.com
Return/Exchange/Refund Policy (excluding custom design/couture pieces)
-We will accept returns for refund of only undamaged unworn items up to 12 days after your receipt of your item.
-We will not accept returns or refunds of items that are damaged or worn.
- Once you order is shipped, we cannot do a cancellation of your order, and it will need to be processed as a return or an exchange if you wish.
- Once your order is confirmed delivered to your provided address, we can no longer be responsible or liable for any intervening or superseding circumstances that may arise thereafter to your package.
- If you have a return or exchange, please mail the item back to us with the self addressed label. Once we receive your returned item, we can process the return or exchange and any refund if applicable within 7 days thereafter.
Return/contact address:
Nielsen Creative LLC
445 W. 40TH ST
PO BOX 403471
MIAMI BEACH, FL 33140
Custom Couture Pieces:
Shipping time frame of a custom couture garment
If your item is a custom couture garment it is made to order so please allow up to 2 weeks (unless agreed to another time-frame) from the day you placed your order to receive your finished garment.
Returns/Refunds/Exchange/Cancellation Policy
** Please note that the couture styles are made specially to order within the sizing category ordered and therefore no returns, refunds, or exchanges can be accepted once you receive your product. **
** Cancellation Policy**
- Only orders cancelled within 24 hours of payment confirmation of the order and are eligible for a full refund.
- Orders cancelled after the 24 hours of payment confirmation of the order and before shipment of the garment are only eligible for a partial refund: 50% of the total cost of the total purchase price.
- Once an order has been shipped it can no longer be cancelled and is not eligible for any refund. Any applicable refunds would be processed within 7 days and after receipt of the returned item if applicable.
Should you have any specific questions or special situations please do not hesitate to email at aimeenielsen@aimeenielsen.com
International shipping is not yet available, but will be soon. However, if you do not live in the United States and are interested in a custom design order, please contact aimeenielsen@aimeenielsen.com
Currently only shipping within the United States including Alaska and Hawaii is available.
Copyright & Trademark notice for all pages of this website and all fashion designs. Any unauthorized distribution or use for a commercial or criminal purpose absent written consent is subject to violation of Federal Law.
All names, trade-dress, and service marks of Nielsena Sport and Aimee Nielsen are owned trademarks by Nielsen Creative LLC. Use without written consent is prohibited and a violation of Federal Law.
In no event shall Nielsen Creative LLC, Aimee Nielsen, Nielsena Sport or its affiliates be liable for any direct, indirect, consequential, punitive, special damages, or damages of any kind in tort or any other legal theory that directly or indirectly results from mistakes, errors, omissions, viruses, failure of performance, intervening acts, supervening acts whether or not resulting from third parties, acts of God, theft, unauthorized website usage, destruction, or failure of communication.
Please refer to the individual garments in the online store for specific sizing tailored to that garment.